{"id":751,"date":"2020-01-30T11:42:37","date_gmt":"2020-01-30T11:42:37","guid":{"rendered":"http:\/\/192.168.0.201\/wp\/clean-express\/?page_id=11"},"modified":"2025-11-24T20:23:33","modified_gmt":"2025-11-24T20:23:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/cleaning-express.com\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vjh4f-56b344db042b708090e7372da95ddadc\">\n.av-tab-section-outer-container.av-vjh4f-56b344db042b708090e7372da95ddadc .av-tab-section-tab-title-container{\nbackground-color:#0f596b;\n}\n#top .av-tab-section-outer-container.av-vjh4f-56b344db042b708090e7372da95ddadc .av-section-tab-title{\ncolor:#dbf2ff;\n}\n#top .av-tab-section-outer-container.av-vjh4f-56b344db042b708090e7372da95ddadc .av-active-tab-title.av-section-tab-title{\ncolor:#ffffff;\n}\n<\/style>\n<div id='av-tab-section-1'  class='av-tab-section-container entry-content-wrapper main_color av-tab-no-transition av-tab-content-auto  av-tab-above-content  avia-builder-el-0  avia-builder-el-no-sibling  container_wrap sidebar_right'  ><div class='av-tab-section-outer-container av-vjh4f-56b344db042b708090e7372da95ddadc'><div class='av-tab-section-tab-title-container avia-tab-title-padding-default av-custom-tab-color' role='tablist'><a href='#domestic-cleaning' data-av-tab-section-title='1' class='av-section-tab-title av-active-tab-title no-scroll av-osf4f-62c9bfb7196ec7fe06b6376c0b1500e8 av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-1'><span class='av-tab-section-icon avia-iconfont avia-font-flaticon' data-av_icon='\uf109' data-av_iconfont='flaticon' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Domestic Cleaning<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#one-off-cleaning' data-av-tab-section-title='2' class='av-section-tab-title  av-nf9tz-eb66fa6dd91723bdc8a5e9e1b85175eb av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-2'><span class='av-tab-section-icon avia-iconfont avia-font-flaticon' data-av_icon='\uf10e' data-av_iconfont='flaticon' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>One-off Cleaning<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><a href='#commercial-cleaning' data-av-tab-section-title='3' class='av-section-tab-title  av-ewytr-d347bd5095807b8762140cf92486b5ee av-tab-with-icon av-tab-no-image ' role='tab' tabindex='0' aria-controls='av-tab-section-1-3'><span class='av-tab-section-icon avia-iconfont avia-font-flaticon' data-av_icon='\uf118' data-av_iconfont='flaticon' ><\/span><span class='av-outer-tab-title'><span class='av-inner-tab-title'>Commercial Cleaning<\/span><\/span><span class=\"av-tab-arrow-container\"><span><\/span><\/span><\/a><\/div><div class='av-tab-section-inner-container avia-section-large' style='width:300vw; left:0%;'><span class=\"av_prev_tab_section av_tab_navigation\"><\/span><span class=\"av_next_tab_section av_tab_navigation\"><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-osf4f-62c9bfb7196ec7fe06b6376c0b1500e8\">\n.av-layout-tab.av-osf4f-62c9bfb7196ec7fe06b6376c0b1500e8{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-1' class='av-layout-tab av-osf4f-62c9bfb7196ec7fe06b6376c0b1500e8 av-animation-delay-container  avia-builder-el-1  el_before_av_tab_sub_section  avia-builder-el-first  av-active-tab-content __av_init_open ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"1\" data-tab-section-id=\"domestic-cleaning\"><div class=\"av-layout-tab-inner\"><div class=\"container\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jx106cfl-cd6732153c6b0e336e77a0c86bb9b9fe\">\n#top .togglecontainer.av-jx106cfl-cd6732153c6b0e336e77a0c86bb9b9fe p.toggler{\ncolor:#1c1c1c;\nborder-color:#474747;\n}\n#top .togglecontainer.av-jx106cfl-cd6732153c6b0e336e77a0c86bb9b9fe p.toggler .toggle_icon{\ncolor:#1c1c1c;\nborder-color:#1c1c1c;\n}\n#top .togglecontainer.av-jx106cfl-cd6732153c6b0e336e77a0c86bb9b9fe .toggle_wrap .toggle_content{\ncolor:#1c1c1c;\nborder-color:#474747;\n}\n<\/style>\n<div  class='togglecontainer av-jx106cfl-cd6732153c6b0e336e77a0c86bb9b9fe  avia-builder-el-2  avia-builder-el-no-sibling  toggle_close_all' ><div class='taglist'><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{All}\" class=\"activeFilter\">All<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Cleaners}\" class=\"\">Cleaners<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Materials}\" class=\"\">Materials<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Payments}\" class=\"\">Payments<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Pets}\" class=\"\">Pets<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Pricing}\" class=\"\">Pricing<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Scheduling &amp; Cancellations}\" class=\"\">Scheduling &amp; Cancellations<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Security}\" class=\"\">Security<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Service}\" class=\"\">Service<\/a><span class='tag-seperator'>\/<\/span><\/div><\/div>\n<section class='av_toggle_section av-lc7vygpq-603fa509b24f4eb0483c411f1dd9b99a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"What domestic regular services do you provide?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What domestic regular services do you provide?\" data-aria_expanded=\"Click to collapse: What domestic regular services do you provide?\">What domestic regular services do you provide?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We provide the following regular domestic cleaning services either on a weekly or fortnightly basis:<\/p>\n<ul>\n<li><a href=\"https:\/\/cleaning-express.com\/domestic-cleaning\/\">Domestic cleaning<\/a><\/li>\n<li><a href=\"https:\/\/cleaning-express.com\/housekeeping-services\/\">Housekeeping<\/a><\/li>\n<li><a href=\"https:\/\/cleaning-express.com\/ironing-services\/\">Ironing<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7prt3-fba17284f231efbea7141e26f1bdc3e7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cleaners} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"Will I have the same cleaner each time?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Will I have the same cleaner each time?\" data-aria_expanded=\"Click to collapse: Will I have the same cleaner each time?\">Will I have the same cleaner each time?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>For our regular domestic cleaning service we do our best to provide the same cleaner each time and we will provide a replacement if your regular cleaner is unwell or goes on holiday.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-gbdn3-0dd8f19bdc2444aec3502a538b5765f7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Materials} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"Do I need to provide cleaning materials?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do I need to provide cleaning materials?\" data-aria_expanded=\"Click to collapse: Do I need to provide cleaning materials?\">Do I need to provide cleaning materials?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We provide cleaning materials for <a href=\"https:\/\/cleaning-express.com\/end-of-tenancy-cleaning\/\">end of tenancy<\/a> and <a href=\"https:\/\/cleaning-express.com\/deep-cleaning\/\">deep cleans<\/a>. As our regular cleaners travel by public transport they are unable to provide cleaning materials or tools, such as hoover, mop and bucket.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-a1ks7-72196d0a9bb182fb41f2e73e19eb615a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Payments} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"How are payments made?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How are payments made?\" data-aria_expanded=\"Click to collapse: How are payments made?\">How are payments made?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We require Direct Debit to be set up before the first domestic regular cleaning session.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1ifs9z-0287512772e441c8844520c4d6bf876a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cleaners} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"How are the cleaners vetted?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How are the cleaners vetted?\" data-aria_expanded=\"Click to collapse: How are the cleaners vetted?\">How are the cleaners vetted?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We carefully interview each of the cleaners and check their documents to confirm they have the right to work in the UK. We also check their proof of address and references. We created series of the online video trainings to upgrade the skills of our cleaners. Cleaners who do not have enough experience go through induction with one of our supervisors or in the homes of our management team.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1eyz7z-3ce74a3ded2916fda20a4287f1ffc12b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Scheduling &amp; Cancellations} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"If a cleaner is sick, can I have a replacement?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: If a cleaner is sick, can I have a replacement?\" data-aria_expanded=\"Click to collapse: If a cleaner is sick, can I have a replacement?\">If a cleaner is sick, can I have a replacement?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes. If we have any notice, we\u2019ll send you another cleaner. If there\u2019s no notice and we can\u2019t assign a replacement in time, we\u2019ll be able to re-arrange the session at the time convenient for you. Please inform us if she misses a session for any reason.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1bc7nr-4ca7d8d9d07b1afc1839175f2057f59c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cleaners} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"What if I don\u2019t like the cleaner?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What if I don\u2019t like the cleaner?\" data-aria_expanded=\"Click to collapse: What if I don\u2019t like the cleaner?\">What if I don\u2019t like the cleaner?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We can provide a free replacement to ensure you are absolutely happy with the service.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-44ulr-f3c848aaa457dc7d034bb2873eded8b7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Security} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"What does your insurance cover?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What does your insurance cover?\" data-aria_expanded=\"Click to collapse: What does your insurance cover?\">What does your insurance cover?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Damage to your property caused by the cleaner, theft by the cleaner, key and lock replacement and personal injury to the cleaner.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-uxjrr-c6619d19332f106430be95f4faab94f1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cleaners} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"My new cleaner from you was a bit slow the first time\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: My new cleaner from you was a bit slow the first time\" data-aria_expanded=\"Click to collapse: My new cleaner from you was a bit slow the first time\">My new cleaner from you was a bit slow the first time<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Often, cleaners speed up when they get used to a new house, so the initial sessions are usually the slowest. If you are not happy with your current cleaner, we can arrange a replacement. Alternatively, we can pass the specific instructions and have someone in the office go through them in the cleaner&#8217;s native language.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-b9cef-6856f4b7e9d9b722ff576db1b39c672d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Scheduling &amp; Cancellations} \"  ><p id='toggle-toggle-id-10' data-fake-id='#toggle-id-10' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-10' data-slide-speed=\"200\" data-title=\"What if I want to cancel the session?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What if I want to cancel the session?\" data-aria_expanded=\"Click to collapse: What if I want to cancel the session?\">What if I want to cancel the session?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-10' aria-labelledby='toggle-toggle-id-10' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Please let us or your regular cleaner know 24 hours before the session.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7lm7bx-fcb2b7e4256038f2239def50460f2cb7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Scheduling &amp; Cancellations} \"  ><p id='toggle-toggle-id-11' data-fake-id='#toggle-id-11' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-11' data-slide-speed=\"200\" data-title=\"Can I put my account on hold?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I put my account on hold?\" data-aria_expanded=\"Click to collapse: Can I put my account on hold?\">Can I put my account on hold?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-11' aria-labelledby='toggle-toggle-id-11' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>It is possible to put the service on hold for 1 month or more. You will need to inform our customer service team and we will be able to pause your Direct Debit and cancel your cleaner until you are ready to resume. Please note we can\u2019t guarantee that the same cleaner be available once you resume domestic cleaning service.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-131slr-eaf8027c485311677bc1bbf9f363e921'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Scheduling &amp; Cancellations} \"  ><p id='toggle-toggle-id-12' data-fake-id='#toggle-id-12' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-12' data-slide-speed=\"200\" data-title=\"What if I want to cancel my regular cleaning arrangement?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What if I want to cancel my regular cleaning arrangement?\" data-aria_expanded=\"Click to collapse: What if I want to cancel my regular cleaning arrangement?\">What if I want to cancel my regular cleaning arrangement?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-12' aria-labelledby='toggle-toggle-id-12' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our notice period is one month if you wish to cancel the service completely.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-13fg47-9bde3b71b487d084b45c25995851583f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Materials} \"  ><p id='toggle-toggle-id-13' data-fake-id='#toggle-id-13' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-13' data-slide-speed=\"200\" data-title=\"What cleaning materials do I need to provide for regular cleaning?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What cleaning materials do I need to provide for regular cleaning?\" data-aria_expanded=\"Click to collapse: What cleaning materials do I need to provide for regular cleaning?\">What cleaning materials do I need to provide for regular cleaning?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-13' aria-labelledby='toggle-toggle-id-13' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our customers have got their own preferences in terms of the brand, but please ensure you have the following:<\/p>\n<ul>\n<li>Kitchen cleaner<\/li>\n<li>Bathroom cleaner<\/li>\n<li>Glass cleaner<\/li>\n<li>Floor cleaner<\/li>\n<li>Limescale remover<\/li>\n<li>Mould remover<\/li>\n<li>Oven cleaner (if you wish oven to be cleaned as a part of your regular cleaning visit)<\/li>\n<li>Clean cloths and sponges (washed between visits)<\/li>\n<li>Microfibre cloths (washed between visits)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7u2wf-e663ac54b0172f17793c36a72cfa03bc'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Scheduling &amp; Cancellations} \"  ><p id='toggle-toggle-id-14' data-fake-id='#toggle-id-14' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-14' data-slide-speed=\"200\" data-title=\"Can I have a cleaner at weekends?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I have a cleaner at weekends?\" data-aria_expanded=\"Click to collapse: Can I have a cleaner at weekends?\">Can I have a cleaner at weekends?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-14' aria-labelledby='toggle-toggle-id-14' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes. we can arrange a cleaning session on Saturdays. We are closed on Sundays.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mwmjb-28ebdf6a774fb25761a95f30ea3df9be'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Scheduling &amp; Cancellations} {Payments} \"  ><p id='toggle-toggle-id-15' data-fake-id='#toggle-id-15' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-15' data-slide-speed=\"200\" data-title=\"What happens if I want to change the number of hours?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What happens if I want to change the number of hours?\" data-aria_expanded=\"Click to collapse: What happens if I want to change the number of hours?\">What happens if I want to change the number of hours?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-15' aria-labelledby='toggle-toggle-id-15' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Please let the office know and we will adjust the direct debit amount, you will also need to pay the new hourly fee to the cleaner.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-fsrvz-9bee44eb798441daecd404f963cfb8d7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cleaners} {Security} \"  ><p id='toggle-toggle-id-16' data-fake-id='#toggle-id-16' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-16' data-slide-speed=\"200\" data-title=\"Can I give the cleaner a key?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I give the cleaner a key?\" data-aria_expanded=\"Click to collapse: Can I give the cleaner a key?\">Can I give the cleaner a key?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-16' aria-labelledby='toggle-toggle-id-16' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes. All our cleaners have been vetted and can hold keys. There is a key receipt form in the information pack which we will send you and you can ask the cleaner to sign it and it is for you to keep.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7ofyv-f8aa27983f1733de3e05b839e997b39d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cleaners} \"  ><p id='toggle-toggle-id-17' data-fake-id='#toggle-id-17' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-17' data-slide-speed=\"200\" data-title=\"Is the cleaner flexible about tasks to be done?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is the cleaner flexible about tasks to be done?\" data-aria_expanded=\"Click to collapse: Is the cleaner flexible about tasks to be done?\">Is the cleaner flexible about tasks to be done?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-17' aria-labelledby='toggle-toggle-id-17' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes. The cleaner can do any reasonable cleaning related domestic task. Cleaners cannot use stepladder, hand wash or lift anything heavy . We are not able to do any work outside your premises, such as external windows, gardens or patios.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-b110n-8205058a6cee64f09962140b3cf6ef17'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cleaners} \"  ><p id='toggle-toggle-id-18' data-fake-id='#toggle-id-18' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-18' data-slide-speed=\"200\" data-title=\"What if my cleaner is running late?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What if my cleaner is running late?\" data-aria_expanded=\"Click to collapse: What if my cleaner is running late?\">What if my cleaner is running late?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-18' aria-labelledby='toggle-toggle-id-18' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our cleaners do our best to to arrive at your agreed time. There are situations when traffic is delayed and cleaner may arrive late. Cleaners are instructed to contact you if they are stuck in traffic. Please feel free to telephone the office if you need to go and we will try to find out how far the cleaner is from your place.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7m3jdf-d2f72fc46a991ba6f425858c84b5e068'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pets} \"  ><p id='toggle-toggle-id-19' data-fake-id='#toggle-id-19' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-19' data-slide-speed=\"200\" data-title=\"Is it ok if my pets are at home during the clean?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is it ok if my pets are at home during the clean?\" data-aria_expanded=\"Click to collapse: Is it ok if my pets are at home during the clean?\">Is it ok if my pets are at home during the clean?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-19' aria-labelledby='toggle-toggle-id-19' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>It is completely fine. Please specify what kind of pets you have, so we tailor a pet friendly cleaner to your property. Should you prefer the cleaner to avoid using any of the cleaning materials please let her know before the cleaning session.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7mbnvr-c256501bb0cbff2a3f8550270490d5ad'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pricing} \"  ><p id='toggle-toggle-id-20' data-fake-id='#toggle-id-20' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-20' data-slide-speed=\"200\" data-title=\"How much do you charge per hour?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How much do you charge per hour?\" data-aria_expanded=\"Click to collapse: How much do you charge per hour?\">How much do you charge per hour?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-20' aria-labelledby='toggle-toggle-id-20' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>You can receive an instant quote for domestic regular cleaning in your area by completing our regular cleaning enquiry form. By submitting the form we will also be able to confirm our availability and provide you all additional information about our <a href=\"https:\/\/cleaning-express.com\/domestic-cleaning\/\">regular domestic cleaning service<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7mg4ek-095f4ed0b88e8d3e40df9633fc079b62'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-21' data-fake-id='#toggle-id-21' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-21' data-slide-speed=\"200\" data-title=\"What does your pricing depend on?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What does your pricing depend on?\" data-aria_expanded=\"Click to collapse: What does your pricing depend on?\">What does your pricing depend on?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-21' aria-labelledby='toggle-toggle-id-21' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our pricing depends mainly on frequency of cleaning and your area. We offer hourly rates for regular cleaning and we price one-off services, such as <a href=\"https:\/\/cleaning-express.com\/end-of-tenancy-cleaning\/\">end of tenancy cleaning<\/a>, <a href=\"https:\/\/cleaning-express.com\/deep-cleaning\/\">deep cleaning<\/a>, <a href=\"https:\/\/cleaning-express.com\/carpet-cleaning\/\">carpet cleaning<\/a> or <a href=\"https:\/\/cleaning-express.com\/after-building-cleaning\/\">after-building cleaning<\/a> on a per job basis.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7mkeu6-3eeab3f00bb4e6f155d7a0dfdaf8eb9f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-22' data-fake-id='#toggle-id-22' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-22' data-slide-speed=\"200\" data-title=\"What is included in the regular domestic cleaning service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is included in the regular domestic cleaning service?\" data-aria_expanded=\"Click to collapse: What is included in the regular domestic cleaning service?\">What is included in the regular domestic cleaning service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-22' aria-labelledby='toggle-toggle-id-22' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We are happy to tailor the cleaning checklist to your particular instructions. Usually, dusting, hoovering, mopping, cleaning of all the surfaces and emptying rubbish bins are the part of the <a href=\"https:\/\/cleaning-express.com\/domestic-cleaning\/\">regular domestic cleaning<\/a>. If you wish to add <a href=\"https:\/\/cleaning-express.com\/ironing-services\/\">ironing<\/a>, bed changing, laundry or target a specific area please specify.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7mmdcs-da7c77720280b03995e89533ea86d01f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-23' data-fake-id='#toggle-id-23' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-23' data-slide-speed=\"200\" data-title=\"Can I have a trial session? \" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I have a trial session? \" data-aria_expanded=\"Click to collapse: Can I have a trial session? \">Can I have a trial session? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-23' aria-labelledby='toggle-toggle-id-23' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>The 1<sup>st<\/sup>\u00a0cleaning session is always a trial one. If you are happy with a cleaner, you can continue on a regular basis. If not, we can arrange a replacement cleaner.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7mqy56-582bf07dc6644398509dd3dc318057cf'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Scheduling &amp; Cancellations} \"  ><p id='toggle-toggle-id-24' data-fake-id='#toggle-id-24' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-24' data-slide-speed=\"200\" data-title=\"What if I need to go for a holiday or cleaner is away\/sick? \" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What if I need to go for a holiday or cleaner is away\/sick? \" data-aria_expanded=\"Click to collapse: What if I need to go for a holiday or cleaner is away\/sick? \">What if I need to go for a holiday or cleaner is away\/sick? <span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-24' aria-labelledby='toggle-toggle-id-24' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>If you miss couple sessions, please kindly let us know beforehand and we\u2019ll inform your cleaner accordingly. No cleaner\u2019s fee is charged. If the cleaner is unable to come, we offer a replacement cleaner. If you don\u2019t wish a replacement cleaner during the cleaner\u2019s holiday\/sickness, we can refund you accordingly upon your message.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7mssac-4afff3aa4db46c5c3d124aa55b462ded'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-25' data-fake-id='#toggle-id-25' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-25' data-slide-speed=\"200\" data-title=\"Do I need to be home during the cleaning session?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do I need to be home during the cleaning session?\" data-aria_expanded=\"Click to collapse: Do I need to be home during the cleaning session?\">Do I need to be home during the cleaning session?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-25' aria-labelledby='toggle-toggle-id-25' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>It is optional. You can stay at home or hand over the keys to the cleaner if you are away. If you wish to do so, please ask her to sign a key form sent to you as part of the Client information Pack. Majority of customers find it safe and convenient.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7mxo8y-bcc21ed978a4e5c25fc129059c685cbb'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Payments} \"  ><p id='toggle-toggle-id-26' data-fake-id='#toggle-id-26' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-26' data-slide-speed=\"200\" data-title=\"Can I make the full payment to you and you transfer to the cleaner?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I make the full payment to you and you transfer to the cleaner?\" data-aria_expanded=\"Click to collapse: Can I make the full payment to you and you transfer to the cleaner?\">Can I make the full payment to you and you transfer to the cleaner?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-26' aria-labelledby='toggle-toggle-id-26' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes, it is possible for more than 5 hours a week. Please check with our administration if this option available upon your registration.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nf9tz-eb66fa6dd91723bdc8a5e9e1b85175eb\">\n.av-layout-tab.av-nf9tz-eb66fa6dd91723bdc8a5e9e1b85175eb{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-2' class='av-layout-tab av-nf9tz-eb66fa6dd91723bdc8a5e9e1b85175eb av-animation-delay-container  avia-builder-el-3  el_after_av_tab_sub_section  el_before_av_tab_sub_section  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"2\" data-tab-section-id=\"one-off-cleaning\"><div class=\"av-layout-tab-inner\"><div class=\"container\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5nbxjz-1f420ce4c300490459d8501d3c1891e6\">\n#top .togglecontainer.av-5nbxjz-1f420ce4c300490459d8501d3c1891e6 p.toggler{\ncolor:#1c1c1c;\nborder-color:#474747;\n}\n#top .togglecontainer.av-5nbxjz-1f420ce4c300490459d8501d3c1891e6 p.toggler .toggle_icon{\ncolor:#1c1c1c;\nborder-color:#1c1c1c;\n}\n#top .togglecontainer.av-5nbxjz-1f420ce4c300490459d8501d3c1891e6 .toggle_wrap .toggle_content{\ncolor:#1c1c1c;\nborder-color:#474747;\n}\n<\/style>\n<div  class='togglecontainer av-5nbxjz-1f420ce4c300490459d8501d3c1891e6  avia-builder-el-4  avia-builder-el-no-sibling  toggle_close_all' ><div class='taglist'><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{All}\" class=\"activeFilter\">All<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Materials}\" class=\"\">Materials<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Payments}\" class=\"\">Payments<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Preparation}\" class=\"\">Preparation<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Pricing}\" class=\"\">Pricing<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Satisfaction guarantee}\" class=\"\">Satisfaction guarantee<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Scheduling &amp; Cancellations}\" class=\"\">Scheduling &amp; Cancellations<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Security}\" class=\"\">Security<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Service}\" class=\"\">Service<\/a><span class='tag-seperator'>\/<\/span><\/div><\/div>\n<section class='av_toggle_section av-lc7w56de-a3e05a77d8e6ae71a26a528215d3d98c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-27' data-fake-id='#toggle-id-27' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-27' data-slide-speed=\"200\" data-title=\"What one-off services do you provide?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What one-off services do you provide?\" data-aria_expanded=\"Click to collapse: What one-off services do you provide?\">What one-off services do you provide?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-27' aria-labelledby='toggle-toggle-id-27' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We provide the following one-off services to domestic and commercial customers:<\/p>\n<ul>\n<li><a href=\"https:\/\/cleaning-express.com\/end-of-tenancy-cleaning\/\">End of tenancy cleaning<\/a><\/li>\n<li><a href=\"https:\/\/cleaning-express.com\/deep-cleaning\/\">Deep cleaning<\/a><\/li>\n<li><a href=\"https:\/\/cleaning-express.com\/after-building-cleaning\/\">Builders cleaning<\/a><\/li>\n<li><a href=\"https:\/\/cleaning-express.com\/carpet-cleaning\/\">Carpet cleaning<\/a><\/li>\n<li><a href=\"https:\/\/cleaning-express.com\/upholstery-cleaning\/\">Upholstery cleaning<\/a><\/li>\n<li><a href=\"https:\/\/cleaning-express.com\/window-cleaning\/\">Window cleaning<\/a> (commercial only)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-5dbxof-19d436aaa54fb6a863514c84afd7b67d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Materials} \"  ><p id='toggle-toggle-id-28' data-fake-id='#toggle-id-28' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-28' data-slide-speed=\"200\" data-title=\"Do I need to supply any cleaning materials?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do I need to supply any cleaning materials?\" data-aria_expanded=\"Click to collapse: Do I need to supply any cleaning materials?\">Do I need to supply any cleaning materials?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-28' aria-labelledby='toggle-toggle-id-28' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our team of cleaners are providing all the cleaning solutions on the day of the cleaning. Cleaning equipment, such as hoover, mop, and bucket can be provided upon request for an additional cost.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ix99r-d5ff1f0ee7363414b1f1aa36b994728a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Payments} \"  ><p id='toggle-toggle-id-29' data-fake-id='#toggle-id-29' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-29' data-slide-speed=\"200\" data-title=\"How are payments made?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How are payments made?\" data-aria_expanded=\"Click to collapse: How are payments made?\">How are payments made?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-29' aria-labelledby='toggle-toggle-id-29' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Once the booking is confirmed, we will send you the confirmation over email and will attach the invoice. All our invoices must be paid in full, 48 hours prior to the cleaning session. It can be done by Bank transfer, credit\/debit card or PayPal. We accept Visa, Mastercard, Maestro and American Express.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-h23tz-51bbe53ff9e42526316f6ced1541415e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-30' data-fake-id='#toggle-id-30' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-30' data-slide-speed=\"200\" data-title=\"How long does the cleaning session takes?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How long does the cleaning session takes?\" data-aria_expanded=\"Click to collapse: How long does the cleaning session takes?\">How long does the cleaning session takes?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-30' aria-labelledby='toggle-toggle-id-30' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our quotes and time are based on the size of the property, but additional time may be required depending on the condition of the property.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4jws1r-01b0b49e66a48980560387117b63cf14'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Security} \"  ><p id='toggle-toggle-id-31' data-fake-id='#toggle-id-31' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-31' data-slide-speed=\"200\" data-title=\"What does your insurance cover?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What does your insurance cover?\" data-aria_expanded=\"Click to collapse: What does your insurance cover?\">What does your insurance cover?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-31' aria-labelledby='toggle-toggle-id-31' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Damage to your property caused by the cleaner, theft by the cleaner, key and lock replacement and personal injury to the cleaner.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4g2lif-a071d9ec6bfaa8aef93ad7b7846675f2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-32' data-fake-id='#toggle-id-32' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-32' data-slide-speed=\"200\" data-title=\"Does one-off cleaning sessions include oven cleaning?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Does one-off cleaning sessions include oven cleaning?\" data-aria_expanded=\"Click to collapse: Does one-off cleaning sessions include oven cleaning?\">Does one-off cleaning sessions include oven cleaning?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-32' aria-labelledby='toggle-toggle-id-32' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes, all the kitchen appliances will be professionally deep cleaned during <a href=\"https:\/\/cleaning-express.com\/end-of-tenancy-cleaning\/\">end of tenancy cleaning<\/a>, <a href=\"https:\/\/cleaning-express.com\/after-building-cleaning\/\">after-building cleaning<\/a> or <a href=\"https:\/\/cleaning-express.com\/deep-cleaning\/\">deep house cleaning<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-47nlbz-f404723472badfec9ed709e0488a8505'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Scheduling &amp; Cancellations} \"  ><p id='toggle-toggle-id-33' data-fake-id='#toggle-id-33' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-33' data-slide-speed=\"200\" data-title=\"What if I want to cancel the session?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What if I want to cancel the session?\" data-aria_expanded=\"Click to collapse: What if I want to cancel the session?\">What if I want to cancel the session?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-33' aria-labelledby='toggle-toggle-id-33' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>You can cancel the session up to 48 hours before its scheduled time. There is a \u00a350.00 late cancellation\/lock-out fee for cancelling or rescheduling a visit within less than 48 hours\u2019 notice for one-off Clients. The same fee applies if the Cleaners are unable to gain access to the Client\u2019s home, through no fault of Cleaning Express or the cleaner.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3svjs7-a192d951e79192df3a120964db3ae850'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-34' data-fake-id='#toggle-id-34' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-34' data-slide-speed=\"200\" data-title=\"Should the property be empty of personal belongings?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Should the property be empty of personal belongings?\" data-aria_expanded=\"Click to collapse: Should the property be empty of personal belongings?\">Should the property be empty of personal belongings?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-34' aria-labelledby='toggle-toggle-id-34' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>For an <a href=\"https:\/\/cleaning-express.com\/end-of-tenancy-cleaning\/\">End of Tenancy Cleaning<\/a>, the property must be empty of any personal belongings, and no one should be living in the property before the inventory check has been completed on behalf of your landlord or letting agent. A satisfaction Guarantee for end of tenancy will not be applied if the client continues to live in the property after the session.<\/p>\n<p>For the <a href=\"https:\/\/cleaning-express.com\/deep-cleaning\/\">Deep Clean<\/a> or <a href=\"https:\/\/cleaning-express.com\/after-building-cleaning\/\">After building cleaning<\/a>, If you are not able to remove the belongings, we will work around them.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3jrmzz-5f88cb260597ef8a3c715b911bd6ce8f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-35' data-fake-id='#toggle-id-35' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-35' data-slide-speed=\"200\" data-title=\"Do I need to be at the property during the cleaning?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do I need to be at the property during the cleaning?\" data-aria_expanded=\"Click to collapse: Do I need to be at the property during the cleaning?\">Do I need to be at the property during the cleaning?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-35' aria-labelledby='toggle-toggle-id-35' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our clients have the option of staying at the house throughout the cleaning session, or our crew may pick up the keys from the concierge or Estate Agency.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-3e5btj-4d550478b7a2ce96dc2460b44ec5276f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pricing} \"  ><p id='toggle-toggle-id-36' data-fake-id='#toggle-id-36' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-36' data-slide-speed=\"200\" data-title=\"How much does the professional One-Off cleaning cost?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How much does the professional One-Off cleaning cost?\" data-aria_expanded=\"Click to collapse: How much does the professional One-Off cleaning cost?\">How much does the professional One-Off cleaning cost?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-36' aria-labelledby='toggle-toggle-id-36' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>The cost of One-Off cleaning is based on the size of the property (how many bedrooms and bathrooms). And whether you would like any additional services to be added, such as kitchenware, inside of kitchen cabinets, or whether you wish to have the upholstery or carpets cleaned. You can receive an instant estimation of the cost by completing our booking request &#8211; <a href=\"https:\/\/book.cleaning-express.com\/one-off\">GET A QUOTE FOR ONE-OFF SERVICES<\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-35qqav-a76f7476e46ff485456499b83a4debba'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-37' data-fake-id='#toggle-id-37' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-37' data-slide-speed=\"200\" data-title=\"What is the difference between End of Tenancy or Deep Cleaning?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the difference between End of Tenancy or Deep Cleaning?\" data-aria_expanded=\"Click to collapse: What is the difference between End of Tenancy or Deep Cleaning?\">What is the difference between End of Tenancy or Deep Cleaning?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-37' aria-labelledby='toggle-toggle-id-37' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>During the <a href=\"https:\/\/cleaning-express.com\/deep-cleaning\/\">Deep House Cleaning<\/a>, our clients are living in the property and have their personal belongings there, but for an End of tenancy, the property must be empty of any personal belongings. You can find out more about the difference in this article: <a href=\"https:\/\/cleaning-express.com\/the-differences-between-end-of-tenancy-cleaning-and-one-off-deep-cleaning\/\">The differences between end of tenancy cleaning and one-off deep cleaning<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-31tyef-7871a9ddbd689503cf0bc9ee20162809'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-38' data-fake-id='#toggle-id-38' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-38' data-slide-speed=\"200\" data-title=\"What if my cleaner is running late?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What if my cleaner is running late?\" data-aria_expanded=\"Click to collapse: What if my cleaner is running late?\">What if my cleaner is running late?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-38' aria-labelledby='toggle-toggle-id-38' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our cleaners do our best to to arrive at your agreed time. There are situations when traffic is delayed and cleaner may arrive late. Cleaners are instructed to contact you if they are stuck in traffic. Please feel free to telephone the office if you need to go and we will try to find out how far the cleaner is from your place.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7sy3ab-8a7cf1bb49644ce24db1468c7236daaf'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Satisfaction guarantee} \"  ><p id='toggle-toggle-id-39' data-fake-id='#toggle-id-39' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-39' data-slide-speed=\"200\" data-title=\"What happens if I am not happy with the results?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What happens if I am not happy with the results?\" data-aria_expanded=\"Click to collapse: What happens if I am not happy with the results?\">What happens if I am not happy with the results?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-39' aria-labelledby='toggle-toggle-id-39' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>As a client-oriented company, we offer 72 hours Client Satisfaction Guarantee. During this time, you can contact us via email, or phone and provide the photos of the missed area so we can organise a partial re-clean session at the property.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7t45kg-d869a1f15a9c53c46741220329eb7eb0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-40' data-fake-id='#toggle-id-40' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-40' data-slide-speed=\"200\" data-title=\"Can I clean a room of part of the property?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I clean a room of part of the property?\" data-aria_expanded=\"Click to collapse: Can I clean a room of part of the property?\">Can I clean a room of part of the property?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-40' aria-labelledby='toggle-toggle-id-40' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes, but only for carpet cleaning. We do not accept bookings for partial deep cleaning, end of tenancy or after-building cleaning of the property. We can only provide these services for the whole of your house or apartment.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7tsbol-73a5f3cd2ce837cea89e60e0a630bf0d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-41' data-fake-id='#toggle-id-41' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-41' data-slide-speed=\"200\" data-title=\"What is included in an end of tenancy cleaning?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is included in an end of tenancy cleaning?\" data-aria_expanded=\"Click to collapse: What is included in an end of tenancy cleaning?\">What is included in an end of tenancy cleaning?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-41' aria-labelledby='toggle-toggle-id-41' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>End of tenancy cleaning is a deep cleaning of your property to prepare for inventory check carried on behalf of letting agents or landlords. Our comprehensive <a href=\"https:\/\/cleaning-express.com\/end-of-tenancy-cleaning-checklist\/\">end of tenancy cleaning checklist<\/a> includes cleaning of your property top to bottom ready for the next tenants to move in.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7u102x-93ca2a064684dc0bea5e2ae1127f239c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Preparation} \"  ><p id='toggle-toggle-id-42' data-fake-id='#toggle-id-42' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-42' data-slide-speed=\"200\" data-title=\"What do I need to do before an end of tenancy cleaning or deep cleaning session?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What do I need to do before an end of tenancy cleaning or deep cleaning session?\" data-aria_expanded=\"Click to collapse: What do I need to do before an end of tenancy cleaning or deep cleaning session?\">What do I need to do before an end of tenancy cleaning or deep cleaning session?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-42' aria-labelledby='toggle-toggle-id-42' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Please switch off your fridge ideally 24 hours before the cleaning session.<\/p>\n<p>For end of tenancy cleaning: your property should be free of personal belongings. <strong>Read our advice:<\/strong> <a href=\"https:\/\/cleaning-express.com\/how-to-prepare-for-end-of-tenancy-cleaning\/\">How to prepare for end of tenancy cleaning<\/a><\/p>\n<p>For deep cleaning: please tidy up your clothes, personal belongings. It would help if you empty the fridge or kitchen cabinets to allow the cleaner to clean inside. <strong>Read our advice:<\/strong> <a href=\"https:\/\/cleaning-express.com\/preparing-your-home-for-a-professional-deep-clean\/\">How to prepare for deep cleaning<\/a><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7u102x-2-9d334533997b535c498d584ee7554bfa'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Materials} {Preparation} \"  ><p id='toggle-toggle-id-43' data-fake-id='#toggle-id-43' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-43' data-slide-speed=\"200\" data-title=\"What is the difference between a standard deep clean and pre-baby deep cleaning?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the difference between a standard deep clean and pre-baby deep cleaning?\" data-aria_expanded=\"Click to collapse: What is the difference between a standard deep clean and pre-baby deep cleaning?\">What is the difference between a standard deep clean and pre-baby deep cleaning?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-43' aria-labelledby='toggle-toggle-id-43' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>During a standard deep cleaning, our cleaners provide a thorough and intensive cleaning of a home, addressing areas that are often neglected during regular cleaning routines. All kitchen appliances are covered on the day as well as bedrooms, bathrooms, living room.<\/p>\n<p>In addition to standard deep cleaning tasks, pre-baby deep cleaning places extra emphasis on ensuring that the property is cleaned with attention to detail. More attention is given to using non-toxic, baby-safe cleaning products. This is why we ask our cleaners to bring eco-friendly cleaning solutions and use them as much as possible.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7u102x-1-11beff5d5c96354a23cf1a9c6fefdc9a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Preparation} \"  ><p id='toggle-toggle-id-44' data-fake-id='#toggle-id-44' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-44' data-slide-speed=\"200\" data-title=\"Do you clean behind or under the heavy furniture or appliances?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you clean behind or under the heavy furniture or appliances?\" data-aria_expanded=\"Click to collapse: Do you clean behind or under the heavy furniture or appliances?\">Do you clean behind or under the heavy furniture or appliances?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-44' aria-labelledby='toggle-toggle-id-44' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Please note that as part of our cleaning service, we do not clean behind or under heavy furniture and appliances. To ensure thorough cleaning, we kindly request that these items be moved prior to our cleaning session. Otherwise, our cleaner will do her best to clean as much as possible within arm&#8217;s reach.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7u102x-1-6-d5d90d0417707a4c088f2c7f5bdb42cb'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-45' data-fake-id='#toggle-id-45' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-45' data-slide-speed=\"200\" data-title=\"Do you offer decluttering services?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you offer decluttering services?\" data-aria_expanded=\"Click to collapse: Do you offer decluttering services?\">Do you offer decluttering services?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-45' aria-labelledby='toggle-toggle-id-45' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Regretfully, we do not offer decluttering services. We recommend reaching out to specialised companies that focus on decluttering and organisation for the best results.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7u102x-1-5-01e235c4e6eaa3905b8ba477906e6368'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Preparation} {Service} \"  ><p id='toggle-toggle-id-46' data-fake-id='#toggle-id-46' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-46' data-slide-speed=\"200\" data-title=\"Is deep cleaning safe for pets and children?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is deep cleaning safe for pets and children?\" data-aria_expanded=\"Click to collapse: Is deep cleaning safe for pets and children?\">Is deep cleaning safe for pets and children?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-46' aria-labelledby='toggle-toggle-id-46' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We are pleased to inform you that our deep cleaning services are safe for both pets and children. We use non-toxic and eco-friendly cleaning products to ensure a safe environment for your family. If you have any specific concerns or requirements, please let us know, and we&#8217;ll be happy to accommodate them.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7u102x-1-4-341df22dcad120a5f429b39101c9f1d9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Preparation} {Service} \"  ><p id='toggle-toggle-id-47' data-fake-id='#toggle-id-47' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-47' data-slide-speed=\"200\" data-title=\"Can I customise the deep cleaning to focus on specific areas?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I customise the deep cleaning to focus on specific areas?\" data-aria_expanded=\"Click to collapse: Can I customise the deep cleaning to focus on specific areas?\">Can I customise the deep cleaning to focus on specific areas?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-47' aria-labelledby='toggle-toggle-id-47' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our quotes are based on the size of the property, and we take bookings for the entire property rather than individual rooms. However, we can certainly ask the cleaner to pay extra attention to specific tasks or areas that are important to you.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7u102x-1-3-c21a2b9b3092201cb96e7a70192c2a5b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Preparation} {Service} \"  ><p id='toggle-toggle-id-48' data-fake-id='#toggle-id-48' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-48' data-slide-speed=\"200\" data-title=\"Can you accommodate last-minute bookings for end of tenancy cleaning?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can you accommodate last-minute bookings for end of tenancy cleaning?\" data-aria_expanded=\"Click to collapse: Can you accommodate last-minute bookings for end of tenancy cleaning?\">Can you accommodate last-minute bookings for end of tenancy cleaning?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-48' aria-labelledby='toggle-toggle-id-48' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Typically, we do not accept same-day bookings. However, if we have available slots, we can certainly arrange a booking for the next day. Please note that our policy requires payment to be made 48 hours in advance, so we would need the payment processed as soon as possible to secure your booking.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7u102x-1-2-cfd5e5bf7b16378f0168d373c8958166'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Preparation} {Service} \"  ><p id='toggle-toggle-id-49' data-fake-id='#toggle-id-49' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-49' data-slide-speed=\"200\" data-title=\"Do you offer carpet cleaning as part of the end of tenancy service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you offer carpet cleaning as part of the end of tenancy service?\" data-aria_expanded=\"Click to collapse: Do you offer carpet cleaning as part of the end of tenancy service?\">Do you offer carpet cleaning as part of the end of tenancy service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-49' aria-labelledby='toggle-toggle-id-49' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We do offer carpet steam cleaning as an additional service. However, please note that it is available at an extra charge. If you are interested, we&#8217;d be happy to provide you with a quote upon request.<\/p>\n<p>Feel free to let us know if you would like to include this service in your booking or if you have any further questions.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-lc7u102x-1-1-573b30fad2022055b368634d62e9e81d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Preparation} {Service} \"  ><p id='toggle-toggle-id-50' data-fake-id='#toggle-id-50' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-50' data-slide-speed=\"200\" data-title=\"Is parking required for an after-building cleaning service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is parking required for an after-building cleaning service?\" data-aria_expanded=\"Click to collapse: Is parking required for an after-building cleaning service?\">Is parking required for an after-building cleaning service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-50' aria-labelledby='toggle-toggle-id-50' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Typically, we do require a parking permit or a parking space to be provided on the day of the cleaning. However, if you are unable to arrange this, we can check the parking costs in advance and, upon your confirmation, add the fee to your invoice.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ewytr-d347bd5095807b8762140cf92486b5ee\">\n.av-layout-tab.av-ewytr-d347bd5095807b8762140cf92486b5ee{\nvertical-align:top;\n}\n<\/style>\n<div id='av-tab-section-1-3' class='av-layout-tab av-ewytr-d347bd5095807b8762140cf92486b5ee av-animation-delay-container  avia-builder-el-5  el_after_av_tab_sub_section  avia-builder-el-last  ' data-av-deeplink-tabs=\"\" data-av-tab-section-content=\"3\" data-tab-section-id=\"commercial-cleaning\"><div class=\"av-layout-tab-inner\"><div class=\"container\">\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2yq1un-dfda91db94621787c29ba9f69afe6a57\">\n#top .togglecontainer.av-2yq1un-dfda91db94621787c29ba9f69afe6a57 p.toggler{\ncolor:#1c1c1c;\nborder-color:#474747;\n}\n#top .togglecontainer.av-2yq1un-dfda91db94621787c29ba9f69afe6a57 p.toggler .toggle_icon{\ncolor:#1c1c1c;\nborder-color:#1c1c1c;\n}\n#top .togglecontainer.av-2yq1un-dfda91db94621787c29ba9f69afe6a57 .toggle_wrap .toggle_content{\ncolor:#1c1c1c;\nborder-color:#474747;\n}\n<\/style>\n<div  class='togglecontainer av-2yq1un-dfda91db94621787c29ba9f69afe6a57  avia-builder-el-6  avia-builder-el-no-sibling  toggle_close_all' ><div class='taglist'><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{All}\" class=\"activeFilter\">All<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Attendance}\" class=\"\">Attendance<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Cancellations}\" class=\"\">Cancellations<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Cleaners}\" class=\"\">Cleaners<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Contract}\" class=\"\">Contract<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Replacements}\" class=\"\">Replacements<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Security}\" class=\"\">Security<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Service}\" class=\"\">Service<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Work hours}\" class=\"\">Work hours<\/a><span class='tag-seperator'>\/<\/span><\/div><\/div>\n<section class='av_toggle_section av-2pxi0n-4c6d68db59656dee85a084e17609099e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cleaners} \"  ><p id='toggle-toggle-id-51' data-fake-id='#toggle-id-51' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-51' data-slide-speed=\"200\" data-title=\"Will the same cleaning operative be attending each time?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Will the same cleaning operative be attending each time?\" data-aria_expanded=\"Click to collapse: Will the same cleaning operative be attending each time?\">Will the same cleaning operative be attending each time?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-51' aria-labelledby='toggle-toggle-id-51' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>For our regular commercial cleaning service we do our best to provide the same cleaner each time and we will provide a replacement if your regular cleaner is unwell or goes on holiday.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2i3l3j-4307e0919031189ddfa23c34c68a8603'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Attendance} \"  ><p id='toggle-toggle-id-52' data-fake-id='#toggle-id-52' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-52' data-slide-speed=\"200\" data-title=\"Is the cleaner\u2019s attendance monitored ? Can you ensure that the working hours are respected?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is the cleaner\u2019s attendance monitored ? Can you ensure that the working hours are respected?\" data-aria_expanded=\"Click to collapse: Is the cleaner\u2019s attendance monitored ? Can you ensure that the working hours are respected?\">Is the cleaner\u2019s attendance monitored ? Can you ensure that the working hours are respected?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-52' aria-labelledby='toggle-toggle-id-52' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p><span class=\"faf2kpyu\">Our cleaners are using a specialised mobile app with an integrated<\/span><span class=\"faf2kpyu fa-vqodjr\">\u00a0<\/span><span class=\"faf2kpyu\">clock in\/out system which allows us to monitor their attendance,<\/span><span class=\"faf2kpyu fa-vqodjr\">\u00a0<\/span><span class=\"faf2kpyu\">and ensure their safety whilst lone working.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-2g41hb-43eea876a6f41d492e8e2a84a068e9c2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contract} \"  ><p id='toggle-toggle-id-53' data-fake-id='#toggle-id-53' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-53' data-slide-speed=\"200\" data-title=\"What is the minimum duration for a commercial cleaning contract?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the minimum duration for a commercial cleaning contract?\" data-aria_expanded=\"Click to collapse: What is the minimum duration for a commercial cleaning contract?\">What is the minimum duration for a commercial cleaning contract?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-53' aria-labelledby='toggle-toggle-id-53' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>The minimum duration is 1 year, however we can accommodate rolling contracts for bookings with at least 10 hours\/week.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-27fhxr-c15d1d452a5fb871ed1b168bc925cd7f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cleaners} \"  ><p id='toggle-toggle-id-54' data-fake-id='#toggle-id-54' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-54' data-slide-speed=\"200\" data-title=\"How are the cleaners vetted?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How are the cleaners vetted?\" data-aria_expanded=\"Click to collapse: How are the cleaners vetted?\">How are the cleaners vetted?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-54' aria-labelledby='toggle-toggle-id-54' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We carefully interview each of the cleaners and check their documents to confirm they have the right to work in the UK. We also check their proof of address and references. We created series of the online video trainings to upgrade the skills of our cleaners. Cleaners who do not have enough experience go through induction with one of our supervisors or in the homes of our management team.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-20yeqf-20e1f75b01fe7ebdb0d41ada0c1a131c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Replacements} \"  ><p id='toggle-toggle-id-55' data-fake-id='#toggle-id-55' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-55' data-slide-speed=\"200\" data-title=\"Are you covering the handover in case of a holiday\/illness replacement arrangement?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Are you covering the handover in case of a holiday\/illness replacement arrangement?\" data-aria_expanded=\"Click to collapse: Are you covering the handover in case of a holiday\/illness replacement arrangement?\">Are you covering the handover in case of a holiday\/illness replacement arrangement?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-55' aria-labelledby='toggle-toggle-id-55' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>The handover process includes passing all the instructions to the new cleaner, keys handover, arranging a supervisor for the initial session and is fully covered by our team at no extra charge.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1ybrbr-ac80aa64349cc581dbd831496c67830a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Replacements} \"  ><p id='toggle-toggle-id-56' data-fake-id='#toggle-id-56' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-56' data-slide-speed=\"200\" data-title=\"What if I don\u2019t like a cleaning operative?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What if I don\u2019t like a cleaning operative?\" data-aria_expanded=\"Click to collapse: What if I don\u2019t like a cleaning operative?\">What if I don\u2019t like a cleaning operative?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-56' aria-labelledby='toggle-toggle-id-56' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>We can provide a free replacement to ensure you are absolutely happy with the service.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1svx67-5498bd965db0b284d3fb894c4cdcc99a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Security} \"  ><p id='toggle-toggle-id-57' data-fake-id='#toggle-id-57' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-57' data-slide-speed=\"200\" data-title=\"What does your insurance cover?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What does your insurance cover?\" data-aria_expanded=\"Click to collapse: What does your insurance cover?\">What does your insurance cover?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-57' aria-labelledby='toggle-toggle-id-57' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Damage to your property caused by the cleaner, theft by the cleaner, key and lock replacement and personal injury to the cleaner.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-1jqhlr-082cd3a9f74a7a01e00e0da54b59330d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-58' data-fake-id='#toggle-id-58' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-58' data-slide-speed=\"200\" data-title=\"Do the extra sessions come at a higher rate?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do the extra sessions come at a higher rate?\" data-aria_expanded=\"Click to collapse: Do the extra sessions come at a higher rate?\">Do the extra sessions come at a higher rate?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-58' aria-labelledby='toggle-toggle-id-58' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>This depends on the cleaning tasks requested for the extra session. If it implies standard cleaning- we will keep the regular charge; if you need an <a href=\"https:\/\/cleaning-express.com\/office-deep-cleaning\/\">office deep clean<\/a>, this will be considered a One Off booking and a separate quote will be provided.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-4vgxr-741c92e2b7ac7b7388ec14b7bf1a189c'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cancellations} \"  ><p id='toggle-toggle-id-59' data-fake-id='#toggle-id-59' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-59' data-slide-speed=\"200\" data-title=\"What if I want to cancel the session?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What if I want to cancel the session?\" data-aria_expanded=\"Click to collapse: What if I want to cancel the session?\">What if I want to cancel the session?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-59' aria-labelledby='toggle-toggle-id-59' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Please let us know 24 hours before the session during our business hours and we can cancel the session for you.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-t61i7-81611451269e33e3035a991d11ffca68'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Work hours} \"  ><p id='toggle-toggle-id-60' data-fake-id='#toggle-id-60' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-60' data-slide-speed=\"200\" data-title=\"Can we increase\/decrease the hours during the length of the contract?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can we increase\/decrease the hours during the length of the contract?\" data-aria_expanded=\"Click to collapse: Can we increase\/decrease the hours during the length of the contract?\">Can we increase\/decrease the hours during the length of the contract?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-60' aria-labelledby='toggle-toggle-id-60' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>All amendments can be revised by our team provided that cleaner&#8217;s availability allows the change, however we may need to amend the quotation according to the updated number of cleaning hours.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-412e90b3c78b48251d230aa548ad1b8f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Work hours} \"  ><p id='toggle-toggle-id-61' data-fake-id='#toggle-id-61' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-61' data-slide-speed=\"200\" data-title=\"Do your cleaners work at night?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do your cleaners work at night?\" data-aria_expanded=\"Click to collapse: Do your cleaners work at night?\">Do your cleaners work at night?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-61' aria-labelledby='toggle-toggle-id-61' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our cleaners do not work at night. We can clean your premises between 6am and 10pm.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-12-d32a22be2cac3805d9054f5954caa10f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-62' data-fake-id='#toggle-id-62' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-62' data-slide-speed=\"200\" data-title=\"What are the benefits of hiring a professional commercial cleaning service?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What are the benefits of hiring a professional commercial cleaning service?\" data-aria_expanded=\"Click to collapse: What are the benefits of hiring a professional commercial cleaning service?\">What are the benefits of hiring a professional commercial cleaning service?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-62' aria-labelledby='toggle-toggle-id-62' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Hiring a professional cleaning service ensures consistently high standards of cleanliness. Research shows that working in a clean office improves employee productivity, enhances business\u2019s image, and reduces the risk of illness and allergies. Also, outsourcing cleaning tasks allows you to focus on your core responsibilities rather than hiring and training cleaners, tracking their attendance and conducting quality checks, compliance with Health and Safety regulations, etc. Additionally, professionals have the expertise and equipment to handle specialised cleaning tasks efficiently.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-11-ca541d2adc4e8ec2695e0906ef036e16'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Work hours} \"  ><p id='toggle-toggle-id-63' data-fake-id='#toggle-id-63' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-63' data-slide-speed=\"200\" data-title=\"Do commercial cleaning services offer emergency or last-minute cleaning options?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do commercial cleaning services offer emergency or last-minute cleaning options?\" data-aria_expanded=\"Click to collapse: Do commercial cleaning services offer emergency or last-minute cleaning options?\">Do commercial cleaning services offer emergency or last-minute cleaning options?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-63' aria-labelledby='toggle-toggle-id-63' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Absolutely! We understand that unexpected situations happen, and we are here to help. For smaller tasks, we will quickly check for available cleaners in your area and respond as fast as possible. For larger contracts or deep cleaning, it may take a bit more time to organise a full team, but rest assured, we will assign top-quality cleaners. We always take the time to fully understand your specific needs to ensure the service meets your expectations. Whether it is a last-minute job or a big project, you can count on us for reliable and thorough cleaning.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-10-fe676c88bf1d13b5e2e75e5c77127b11'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Replacements} \"  ><p id='toggle-toggle-id-64' data-fake-id='#toggle-id-64' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-64' data-slide-speed=\"200\" data-title=\"Can I request a different cleaner if I am not satisfied with the current one?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I request a different cleaner if I am not satisfied with the current one?\" data-aria_expanded=\"Click to collapse: Can I request a different cleaner if I am not satisfied with the current one?\">Can I request a different cleaner if I am not satisfied with the current one?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-64' aria-labelledby='toggle-toggle-id-64' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes, absolutely. Your satisfaction is our priority. If you are not happy with your current cleaner, we will gladly arrange for a replacement. Let us know your preferences, and we will make the necessary adjustments to ensure you receive the best service.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-9-9950426e38a06449801faa63cc44e41f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Security} \"  ><p id='toggle-toggle-id-65' data-fake-id='#toggle-id-65' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-65' data-slide-speed=\"200\" data-title=\"Have your cleaners been checked for a criminal record (DBS)?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Have your cleaners been checked for a criminal record (DBS)?\" data-aria_expanded=\"Click to collapse: Have your cleaners been checked for a criminal record (DBS)?\">Have your cleaners been checked for a criminal record (DBS)?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-65' aria-labelledby='toggle-toggle-id-65' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes, all our cleaners undergo a comprehensive Disclosure and Barring Service (DBS) check. This ensures their criminal record is clear and that they meet our safety and trustworthiness standards. Security and transparency are key to our hiring process, and only those who pass this check are employed by our company.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-8-38463fcb97b28c2982aedcfe1aaee715'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Work hours} \"  ><p id='toggle-toggle-id-66' data-fake-id='#toggle-id-66' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-66' data-slide-speed=\"200\" data-title=\"Can I have the service fortnightly?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I have the service fortnightly?\" data-aria_expanded=\"Click to collapse: Can I have the service fortnightly?\">Can I have the service fortnightly?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-66' aria-labelledby='toggle-toggle-id-66' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">We do offer fortnightly cleaning for domestic clients, but not for commercial spaces. Commercial environments often have higher foot traffic and more rigorous hygiene and safety standards that must be met. As such, we typically suggest more frequent cleaning to ensure that all areas, especially high-traffic zones, remain clean and hygienic. Regular cleaning not only helps reduce wear and tear on your facilities but also maintains a professional appearance that reflects well on your business.<\/span><\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-7-4292e3965d850a1d5dc3a7aad4879849'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-67' data-fake-id='#toggle-id-67' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-67' data-slide-speed=\"200\" data-title=\"Can I ask my cleaner to clean extra rooms if needed?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can I ask my cleaner to clean extra rooms if needed?\" data-aria_expanded=\"Click to collapse: Can I ask my cleaner to clean extra rooms if needed?\">Can I ask my cleaner to clean extra rooms if needed?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-67' aria-labelledby='toggle-toggle-id-67' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Certainly, if you need your cleaner to address extra rooms or make any adjustments to the schedule, we kindly ask that you communicate these changes through our admin team. You can easily reach us via email or phone. If needed, we can also arrange for a supervisor to reassess your premises and adjust the cleaning hours accordingly to meet your specific requirements. We are here to ensure your cleaning needs are fully satisfied.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-6-e1bb322fd53741473aa4569aa162d180'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-68' data-fake-id='#toggle-id-68' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-68' data-slide-speed=\"200\" data-title=\"Can you clean a small office?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Can you clean a small office?\" data-aria_expanded=\"Click to collapse: Can you clean a small office?\">Can you clean a small office?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-68' aria-labelledby='toggle-toggle-id-68' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes, we proudly work with customers of all sizes across the capital. To ensure we provide the highest level of service, we have a policy that considers logistical factors like the cleaner\u2019s travel time and fair compensation. This approach benefits both our clients and our dedicated cleaners, ensuring everyone receives top-notch service. Plus, our packages start from just \u00a3900 per month, making it a great investment in a clean and professional environment for your business.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-5-6e8d43ded88f309ceaeb5ab38a61664b'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-69' data-fake-id='#toggle-id-69' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-69' data-slide-speed=\"200\" data-title=\"Do you offer TUPE (Transfer of Undertakings \u2013 Protection of Employment)?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you offer TUPE (Transfer of Undertakings \u2013 Protection of Employment)?\" data-aria_expanded=\"Click to collapse: Do you offer TUPE (Transfer of Undertakings \u2013 Protection of Employment)?\">Do you offer TUPE (Transfer of Undertakings \u2013 Protection of Employment)?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-69' aria-labelledby='toggle-toggle-id-69' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes, we have experience with TUPE and are well-equipped to assist you in transferring your current cleaning contract seamlessly. To ensure a smooth transition, we will need detailed information about your current cleaning staff, including their contracts, wages, and benefits. Our team is committed to providing the support you need throughout the process, so you can focus on your core business while we handle the transition efficiently.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-4-4e486062cff494632da188eb2700327e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Work hours} \"  ><p id='toggle-toggle-id-70' data-fake-id='#toggle-id-70' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-70' data-slide-speed=\"200\" data-title=\"Do you provide cleaning on weekends?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you provide cleaning on weekends?\" data-aria_expanded=\"Click to collapse: Do you provide cleaning on weekends?\">Do you provide cleaning on weekends?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-70' aria-labelledby='toggle-toggle-id-70' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes, we understand that flexibility is key when it comes to cleaning services, which is why we do offer weekend cleaning options. Many of our dedicated cleaners are available to work on Saturdays to accommodate your needs. If you are looking for a cleaning service on Sundays, we can often arrange that as well, depending on availability. Please keep in mind that weekend rates may be slightly higher due to limited availability, but this investment ensures that you receive our exceptional cleaning service at a time that works best for you.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-3-8d13928c236d8b028f4a8f11eb646b1f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Service} \"  ><p id='toggle-toggle-id-71' data-fake-id='#toggle-id-71' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-71' data-slide-speed=\"200\" data-title=\"How often should I have my office cleaned?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How often should I have my office cleaned?\" data-aria_expanded=\"Click to collapse: How often should I have my office cleaned?\">How often should I have my office cleaned?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-71' aria-labelledby='toggle-toggle-id-71' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>The frequency of office cleaning really depends on your unique needs, including the size of your office and how many hours of cleaning are required. For smaller offices, a weekly cleaning may be sufficient to keep the space looking fresh and professional. However, larger offices or those with high foot traffic might benefit from more frequent cleanings, such as two or three times a week or even daily, to maintain a clean and healthy environment.<\/p>\n<p>Our experienced team can help assess your specific situation and recommend a customised cleaning schedule that fits your needs and budget. Allowing adequate time for cleaners to clean an office is crucial for ensuring thoroughness, attention to detail, and proper care. Ultimately, giving cleaners sufficient time ensures a higher standard of cleanliness, supports better health and hygiene, that contributes to a healthier workspace, boosting employee productivity and morale.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-2-331951a0c34d53afc24219fc7e9948f2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Security} {Service} \"  ><p id='toggle-toggle-id-72' data-fake-id='#toggle-id-72' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-72' data-slide-speed=\"200\" data-title=\"Is your company insured? What if there is damage to the property after cleaning?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is your company insured? What if there is damage to the property after cleaning?\" data-aria_expanded=\"Click to collapse: Is your company insured? What if there is damage to the property after cleaning?\">Is your company insured? What if there is damage to the property after cleaning?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-72' aria-labelledby='toggle-toggle-id-72' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Yes, our company is fully insured with coverage up to \u00a310 million. In the unlikely event that any damage occurs during cleaning, we are prepared to handle the situation and resolve it promptly, giving you peace of mind.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mevnb-1-564c0eba304610947a8625e001ab6417'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contract} {Service} \"  ><p id='toggle-toggle-id-73' data-fake-id='#toggle-id-73' class='toggler  av-title-above av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-73' data-slide-speed=\"200\" data-title=\"Does the price include cleaning supplies?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Does the price include cleaning supplies?\" data-aria_expanded=\"Click to collapse: Does the price include cleaning supplies?\">Does the price include cleaning supplies?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-73' aria-labelledby='toggle-toggle-id-73' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color av-inherit-font-color hasCustomColor av-inherit-border-color'  itemprop=\"text\" ><p>Our commercial cleaning packages are designed to be flexible and cater to your specific needs. Depending on the package you choose, the cost may or may not include cleaning supplies. We can provide all necessary cleaning materials, ensuring that your office is equipped with the best professional products for a thorough clean. Alternatively, if you prefer to supply your own materials, that is completely fine too. Just let us know what works best for you.<\/p>\n<p>Additionally, we offer consumables as an extra service, including essential washroom supplies like paper towels and toilet rolls, as well as a variety of professional janitorial products. We also provide eco-friendly options to support your sustainability goals. From hand soap to air fresheners, we can supply whatever you need, whenever you need it. Just let us know your preferences, and we will ensure your cleaning experience is seamless and convenient.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"wf_page_folders":[17],"class_list":["post-751","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs | Cleaning Express | Cleaning Services | Property Cleaning<\/title>\n<meta name=\"description\" content=\"Any questions? - Read our Frequently Asked Questions about our domestic and commercial cleaning services in London. We are happy to help!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cleaning-express.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs | Cleaning Express | Cleaning Services | Property Cleaning\" \/>\n<meta property=\"og:description\" content=\"Any questions? - Read our Frequently Asked Questions about our domestic and commercial cleaning services in London. 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