{"id":11037,"date":"2021-02-25T12:23:10","date_gmt":"2021-02-25T12:23:10","guid":{"rendered":"https:\/\/cleaning-express.com\/?page_id=11037"},"modified":"2024-10-05T12:53:03","modified_gmt":"2024-10-05T12:53:03","slug":"how-we-started","status":"publish","type":"page","link":"https:\/\/cleaning-express.com\/how-we-started\/","title":{"rendered":"How we started"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d2nh9-72b6d0e442be3492616dfe0947f57f2f\">\n.flex_column.av-d2nh9-72b6d0e442be3492616dfe0947f57f2f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-d2nh9-72b6d0e442be3492616dfe0947f57f2f av_one_third  avia-builder-el-0  el_before_av_two_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klku7te6-cb4f613ab55b2cfa32fda4cf870292c5\">\n.avia-timeline-container.av-klku7te6-cb4f613ab55b2cfa32fda4cf870292c5 .av-milestone-date{\nfont-size:20px;\n}\n.avia-timeline-container.av-klku7te6-cb4f613ab55b2cfa32fda4cf870292c5 .av-milestone-content{\nfont-size:10px;\n}\n.avia-timeline-container.av-klku7te6-cb4f613ab55b2cfa32fda4cf870292c5 .av-milestone-icon-inner{\nbackground-color:#5bc0c7;\n}\n.avia-timeline-container.av-klku7te6-cb4f613ab55b2cfa32fda4cf870292c5 .av-milestone-indicator{\nbackground-color:#5bc0c7;\n}\n.avia-timeline-container.av-klku7te6-cb4f613ab55b2cfa32fda4cf870292c5 .av-milestone-article-footer{\nbackground-color:#5bc0c7;\n}\n\n@media only screen and (min-width: 990px){ \n.avia-timeline-container.av-klku7te6-cb4f613ab55b2cfa32fda4cf870292c5 .av-milestone-date{\nfont-size:12px;\n}\n}\n\n@media only screen and (min-width: 768px) and (max-width: 989px){ \n.avia-timeline-container.av-klku7te6-cb4f613ab55b2cfa32fda4cf870292c5 .av-milestone-date{\nfont-size:12px;\n}\n}\n<\/style>\n<div  id=\"avia-timeline-1\"  class='avia-timeline-container av-klku7te6-cb4f613ab55b2cfa32fda4cf870292c5 av-slideshow-ui  avia-builder-el-1  avia-builder-el-no-sibling ' ><ul class='avia-timeline avia-timeline-vertical av-milestone-placement-left avia-timeline- avia_animate_when_almost_visible avia-timeline-animate'>\n<li  class='av-milestone av-osaku5-82eba6d9576bf6bcdf32dab242941bca av-animated-generic fade-in av-milestone-valign-baseline av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-founded-in-2015' ><strong>Founded in 2015<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8dd' data-av_iconfont='entypo-fontello' ><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-2dmuqvx-d4e107dc40451d083e7092c0153ce6aa av-animated-generic fade-in av-milestone-valign-baseline av-milestone-even'><h2 class='av-milestone-date ' id='milestone-moved-into-1st-office-in-2016' ><strong>Moved into 1st office in 2016<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-flaticon'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char avia-iconfont avia-font-flaticon' data-av_icon='\uf118' data-av_iconfont='flaticon' ><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-14vy7el-83236cdd10b17684f5538905c85e36d6 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-launched-website-in-2017' ><strong>Launched website in 2017<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8ab' data-av_iconfont='entypo-fontello' ><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-2166hel-3e1c419a20ce273d07bbe83b84d0617a av-animated-generic fade-in av-milestone-valign-baseline av-milestone-even'><h2 class='av-milestone-date ' id='milestone-joined-bicsc-dca-in-2018' ><strong>Joined BICSc & DCA in 2018<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' ><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-1u40j99-5381759bc33969e37c2bf01b779eb4ea av-animated-generic fade-in av-milestone-valign-baseline av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-became-living-wage-service-provider-in-2019' ><strong>Became Living Wage Service Provider in 2019<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-flaticon'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char avia-iconfont avia-font-flaticon' data-av_icon='\uf11c' data-av_iconfont='flaticon' ><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-2166hel-1-f6f740cbd2ef90f6f2c52a09e9d73515 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-even'><h2 class='av-milestone-date ' id='milestone-joined-ncca-in-2020' ><strong>Joined NCCA in 2020<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' ><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-tp4bi5-6b9f8bd089be8fee64a35cf159cc14a9 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-winner-greenwich-business-awards-in-2022' ><strong>Winner Greenwich Business Awards in 2022<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8a8' data-av_iconfont='entypo-fontello' ><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-1u40j99-1-8f992a7797a34154a5c2c5014e46efc7 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-even'><h2 class='av-milestone-date ' id='milestone-became-living-wage-employer-in-2023' ><strong>Became Living Wage Employer in 2023<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-flaticon'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char avia-iconfont avia-font-flaticon' data-av_icon='\uf11c' data-av_iconfont='flaticon' ><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<\/ul><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-16chx-1c57432a3361492ef233360a2b4c154d\">\n.flex_column.av-16chx-1c57432a3361492ef233360a2b4c154d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-16chx-1c57432a3361492ef233360a2b4c154d av_two_third  avia-builder-el-2  el_after_av_one_third  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-jwp4lgw5-3222cd3bcdad689fa31b9bf1b48cbeaa '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>The vision behind Cleaning Express<\/h3>\n<p>We started Cleaning Express with the goal of improving living and working environments across London. We do this by offering the best, most ethical cleaning services in the industry. Our company is built around the needs of our customers and understanding how we can help make a difference in their lives in a sustainable way. We also apply this mentality to our staff because being happy at work makes a massive difference.<\/p>\n<h3>How we started<\/h3>\n<p>Our founder Ana spent a few years cleaning properties in Greenwich &amp; Blackheath in South East London. As she became more skilled at cleaning, she quickly ended up with more customers than she could handle alone. While she wanted to bring on other cleaners to help, she was acutely aware of the realities of the cleaning industry. Cleaners typically face low pay and unsatisfying work conditions, which in turn leads to low staff morale and a decrease in productivity.<\/p>\n<p>Ana decided to create a better company that cared about its staff and would offer at least the\u00a0<a href=\"https:\/\/www.london.gov.uk\/what-we-do\/business-and-economy\/london-living-wage\">London Living Wage<\/a> to tackle low morale and motivation. After a lot of sleepless nights figuring out how to create a reputable company with high professional standards, Cleaning Express was born. It took a lot of work, but this approach significantly improved quality and customer satisfaction. More and more customers were signing up every day, and recommendations spread through the friends and family of our existing customers. We consider this to be the best testimony of our quality and reliability, and the highest form of praise we could achieve. Cleaning Express is steadily growing \u2013 and we are excited to say that we are ready for it!<\/p>\n<h3>Our approach<\/h3>\n<p>We believe that appreciation and gratitude enhance the performance of cleaning staff. Our goal is to create a positive environment for our staff, as being happy at work motivates people to continually learn and improve. We strive to offer support to our cleaners at all times and treat them with kindness. As part of this, we ensure we are constructive in our feedback and take the time to bring everyone up to the high standards that form the foundation of Cleaning Express.<\/p>\n<p>From the very beginning, we decided that providing training was important despite the business having no funds for a training budget initially. Some cleaners say that we are very demanding, but we believe it is important for cleaners to receive regular, constructive feedback about their work, as this is the only way to improve standards and customer satisfaction. We aim to personalise our approach to training for every member of staff to ensure they learn and that we accommodate their needs.<\/p>\n<p>Here at Cleaning Express, we make sure we hire the best and most experienced cleaners who enjoy what they do and desire to excel. We conduct full screenings and carry out 1-2-1 interviews with all cleaners who apply for a job. All cleaners have to complete our training program and pass our internal skills test.<\/p>\n<p>We carefully check identification, tax and residence documents and collect references before we look whether the candidate has the right personality and set of skills for the job. New cleaners initially work alongside one of our supervisors or they are tested by cleaning one of the homes of our management team.<\/p>\n<h3>What we do?<\/h3>\n<p>We offer professional cleaning services including domestic and commercial cleaning services to customers across London. We specialise in <a href=\"https:\/\/cleaning-express.com\/office-cleaning-services\/\">office cleaning<\/a>, <a href=\"https:\/\/cleaning-express.com\/domestic-cleaning\/\">domestic cleaning<\/a>, <a href=\"https:\/\/cleaning-express.com\/end-of-tenancy-cleaning\/\">end of tenancy cleaning<\/a>, <a href=\"https:\/\/cleaning-express.com\/deep-cleaning\/\">deep cleaning<\/a>, <a href=\"https:\/\/cleaning-express.com\/carpet-cleaning\/\">carpet cleaning<\/a> and <a href=\"https:\/\/cleaning-express.com\/after-building-cleaning\/\">after-building cleaning<\/a>.<\/p>\n<\/div><\/section><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"wf_page_folders":[17],"class_list":["post-11037","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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